Frequently Asked Questions

Why do FAQs matter for Chow's Mart?

FAQs are a great way to help site visitors find quick answers to common questions about Chow's Mart and create a better navigation experience. They improve customer satisfaction by providing immediate assistance and reducing the need for direct contact.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
Does Chow's Mart offer a local pickup option for orders?

Yes, Chow's Mart provides a convenient local pickup option for customers to collect their orders at Espresso Car Wash in Te Rapa, Hamilton. This allows you to combine your grocery pickup with car wash services.
What is ChowMoney and how does it work?

ChowMoney is a loyalty program offered by Chow's Mart that rewards customers for their purchases. Customers can earn points for every dollar spent, which can be redeemed for discounts on future purchases. The more you shop, the more you earn and save! Join today to start enjoying exclusive benefits and rewards.
What are the shipping options available at Chow's Mart?

Chow's Mart offers standard shipping, express shipping, and free shipping on orders over $80 for North Island Urban areas. We deliver nationwide in NZ including Auckland, Hamilton, Tauranga, Taranaki, Wellington, Christchurch, Dunedin, and Queenstown. Local pickup is also available at Espresso Car Wash in Te Rapa, Hamilton.
What payment methods does Chow's Mart accept?

Chow's Mart accepts credit/debit cards, PayPal, Google Pay, Apple Pay, Alipay, and Afterpay for online transactions. Shop now and enjoy the convenience of flexible payment options.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.